Throughout all phases of the project multidisciplinary team members need to collaborate and communicate with each other. There are multiple tools and technologies that are used to facilitate those interactions from informal / unstructured mechanisms (e.g. phone calls, emails, f2f meetings) through to highly structured and contractual systems  (e.g. cost, change or bid management systems). Most project teams need a system that provides structured, audited and controlled interactions between team members for tracking formal but not contractual interactions, typically referred to as an issue tracking system. 'Issues' can comprise questions, clarifications, notifications and alerts across anyone in the project team. The issue tracking system provides a mechanism to document issues, assign responsibility and view the status of how the issue resolution is progressing. 

Frequently the project participant that is responding to or raising an issue will be a persona that is creating or consuming data in a desktop product such as Autodesk® Navisworks®. This persona is likely to receive issues that have been created by other project participants that need clarity on the design content that has been created, and to collaborate with other project team members as they develop their design and fabrication content. They may also use issues to track and resolve problems relating to clash and coordination problems or changes to the project. 

Autodesk® BIM 360™ currently offers issue tracking workflows in BIM 360 Document Management and Field Management, Design Collaboration and Model Coordination. BIM 360 Issues can currently be created and viewed through a browser or mobile app. This app integrates Navisworks and BIM 360  Issues. This extends the workflow support for BIM 360 issues to desktop-centric VDC / BIM coordination workflows.